IXL CORE

Business SolutionsCRM

CRM

Win more deals and keep every customer close

Capture every lead, work every deal and hold the whole customer relationship in one view — connected to quoting, invoicing and delivery, so nothing slips between sales and the rest of the business.

From first touch to repeat business — every interaction on one timeline.

IXL CORE · CRM
Pipeline · this quarter4 items
Northwind Traders240kProposal
Halcyon Group180kNegotiation
Meridian Ltd95kWon
Blue Harbour Co60kQualified

Why it works

One view of every customer relationship

Most CRMs are islands — sales lives in one tool, the invoice in another, the delivery in a third. IXL CORE puts the lead, the deal, the quote and the paid invoice on a single timeline, so anyone can see exactly where a customer stands without asking around.

Capture

Web forms, campaigns and referrals all land as leads, scored and ready to work.

Pipeline

Move deals through clear stages with tasks, reminders and forecasts built in.

Relationships

Every call, email, quote and invoice on one customer record — no digging.

Insight

Live pipeline, win rates and forecasts you can actually trust.

Leads & pipeline

Never let a lead go cold

Capture leads from every channel into one queue, score them and work them through a pipeline that reminds you what needs doing next. Nothing sits forgotten in an inbox.

  • Leads from web, campaigns and referrals in one place
  • Clear stages with next-step reminders
  • Assign, prioritise and never drop a follow-up
IXL CORE · CRM
Leads · new this week4 items
Website enquiryHotNew
Campaign — SpringWarmNew
Partner referralHotAssigned
Trade show listColdQueued

Contacts & companies

The whole relationship, one timeline

See every touchpoint with a customer in order — calls, emails, quotes, invoices and support — across contacts and companies. Context is never more than a click away.

  • Contacts linked to companies and deals
  • Full activity history on every record
  • Shared across sales, finance and delivery
IXL CORE · CRM
Northwind Traders · activity
Discovery call loggedMon
Proposal emailedTue
Quote #1043 sentWed
Follow-up bookedFri

Quotes & invoicing

From quote to cash without re-keying

Build a quote, win the deal, and the invoice is already in Accounting — same numbers, same customer, no double entry. Sales and finance finally agree.

  • Quotes convert to invoices in one click
  • Posts straight to the ledger
  • Payment status visible right on the deal
IXL CORE · CRM
Quote #1043 · Northwind3 items
Implementation180k
Annual support48k
Total228kSent

Reporting & forecast

See your pipeline clearly and forecast with confidence

Know what is going to close, what is stuck and where revenue is coming from — with live dashboards that pull from the same data your team works in every day.

  • Live pipeline and win-rate reporting
  • Weighted forecast by stage
  • Drill from a number to the deal behind it
IXL CORE · CRM
Pipeline forecast
Pipeline value
Weighted
Win rate
By owner
Forecast1.2M

IXL CORE AI

Sell smarter with a prompt

Ask which deals are at risk, draft a follow-up email, or summarise a customer’s whole history in seconds. IXL CORE AI works on your real pipeline, with your permissions, so the answer is about your business.

  • Surface at-risk and stalled deals
  • Draft follow-ups and proposals instantly
  • Summarise any account in one line
Ask…Which deals are slipping this month?
AI…Scans stage, activity and dates
Done…3 at-risk deals, with next steps

One connected platform

CRM feeds the whole business

Win a deal and the invoice is already in Accounting, the job is already in Operations, and the customer is already in every report. Marketing knows which campaign earned it. No re-keying, no silos.

CRMAccountingMarketingOperationsSupply Chain

See all Business Solutions →

Everything you need to win and keep customers

Lead capture

Forms, campaigns and referrals flow straight into a single, scored lead queue.

360° customer view

Every contact, deal, quote, invoice and note on one shared timeline.

Quotes & proposals

Build, send and convert quotes that post to Accounting on the win.

Pipeline & forecast

Clear stages, weighted forecasts and reminders that keep deals moving.

Activities & tasks

Calls, emails and follow-ups tracked so nothing is ever dropped.

Reporting

Live dashboards for pipeline, win rate and revenue by source.

Complete toolkit

Inside CRM

Sales
Leads
Pipeline
Deals
Quotes
Customers
Contacts
Companies
Segments
Timeline
Productivity
Activities
Tasks
Calendar
Email
Insight
Dashboards
Forecast
Reports
Goals

Turn relationships into revenue