Streamlined Legal Operations Through Connected Workflows

1 x

Faster Quote Turnaround

1 %

Improved invoice payment

Legal Firm

Industry

Law Firm, Professional Services

Size

4 Patners, 10 staff

Location

Nairobi, Kenya

Background

BrianAsin Advocates manages a steady pipeline of client requests, legal matters, quotes, and billing. As the workload increased, the firm needed a single system to coordinate client information, proposals, matter execution, team collaboration, time tracking, and invoicing—without relying on scattered tools or manual follow-ups. The objective was to standardise operations, keep matters moving, and improve billing accuracy while maintaining a professional client experience.

The challenges

As volume increased, operational gaps began to show. Information lived in multiple places, follow-ups depended on individuals, and billing could lag behind completed work. The firm needed better structure and visibility so the team could work faster while management maintained control.

Quotes and proposals were taking too long due to manual formatting, scattered templates, and repeated back-and-forth.

Matter updates were hard to track across the team, making it easy for tasks and deadlines to slip.

Billing wasn’t tightly linked to work delivered, increasing the risk of delayed invoices or missed billables.

“IXL CORE gave us one clear way to run the firm — quotes, matters, tasks, and billing now flow together. We respond faster, stay organised, and we no longer lose time or revenue to admin gaps.”
Brian Asin – Managing Patner

The Solution

IXL CORE was implemented as the firm’s operational hub—connecting client onboarding, proposal workflows, matter execution, team tasking, time capture, and invoicing into one system. This created a consistent way of working and reduced dependency on manual reminders.

IXL CORE enabled the firm to:

Standardise Quotes & Proposals: Reusable templates and faster approvals improved proposal turnaround and consistency.

Centralise Matter Management: Each matter now carries its tasks, notes, client interactions, and progress status in one place.

Link Work to Billing: Time tracking and billable work feed directly into invoicing, improving accuracy and speed.

The Result

With connected workflows in place, BrianAsin Advocates improved turnaround time, reduced admin pressure, and strengthened billing discipline. The team now executes matters with clearer accountability, and management has visibility into what’s happening across the firm without chasing updates.

Faster client: response and proposal turnaround, helping the firm win work sooner and appear more professional.

Better matter Management: control and team coordination, reducing bottlenecks and improving delivery consistency.

More reliable: billing and fewer missed billables, improving cash flow and reducing revenue leakage.

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