Each person has an availability record that drives the free-slot maths. It sets their working hours per weekday, the days they are blocked out, a default slot length and the buffers to leave before and after each booking — so nothing is offered that the person cannot actually take.
Before you start
- You need the scheduling.availability.manage permission to edit availability; without it the editor is read-only.
- You do not need to know anyone’s ID — staff are found by name or email.
Steps
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Open Scheduling → Availability and use the people picker to search for a staff member by name or email.
[screenshot: Availability editor with the staff picker]
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For each weekday, set the working-hours ranges. A day with no ranges shows Not working. Select + Add hours on a day to add a range, then enter the from and to times (24-hour). You can add more than one range per day, and remove any range with its ✕ control.
[screenshot: Weekday working-hours rows]
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Set the Timezone for this person’s calendar.
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Set Slot length (min) — the default booking length used when composing free slots.
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Set Buffer before (min) and Buffer after (min) — the gaps to keep clear around each booking.
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Select Save availability.
Result
The availability record is saved. The slots calculation now combines these working hours, buffers and slot length with the organisation’s business calendar, existing appointments and approved HR leave to return only the windows the person is genuinely free. Specific blocked days are held on the same record and excluded from offered slots. A person can also be marked as not bookable, in which case no slots are offered for them. These settings back the appointment pickers and any booking page the person is a provider on.