Help Center

Hi, how can we help?

This guide will walk you through the essential steps to set up your account,

Deep dives into modules like CRM, HRM, Projects, Payroll, Invoicing, Reporting, etc.

Info on pricing, how to upgrade/downgrade plans, payment methods, invoices, and the 30-day free trial.

Guides on editing profile info, managing users, setting roles and permissions, password resets, etc.

Details on data protection, login safety, 2FA , and platform compliance.

Instructions for connecting third-party tools (e.g., email, payments, analytics).

FAQ

Frequently Ask Questions

IXLCore is an all-in-one business management platform that includes ERP, CRM, HRM, payroll, invoicing, and project management tools — designed to simplify and scale your operations.

No. IXLCore is designed to be user-friendly and intuitive. No coding or technical expertise is required to get started.

Yes! We offer a 30-day free trial with full access to all core features — no credit card required.

Yes, you can cancel your subscription anytime. There are no long-term contracts, and you can export your data before leaving.

Absolutely. You can switch between plans at any time from your billing dashboard — your features and data stay intact.

Each plan comes with a set number of users, but you can always add more users based on your team size and plan limits.

Yes. We use secure cloud infrastructure, encrypted data transmission, and role-based access controls to protect your information.

Yes. IXLCore is fully responsive and works on smartphones, tablets, and desktops through your browser.

Yes. The Advanced Plan includes multi-branch management with location-based reporting and user access control.

Yes. IXLCore supports integrations with select third-party tools for payments, email, and reporting. More integrations are being added regularly.

Yes. We offer onboarding support to help you configure your account, migrate your data, and train your team.

You can contact us via the helpdesk, submit a support ticket, or schedule a call with our team. We're here to help.