Effective Date: 01 January 2025
Last Updated: 01 June 2025
Contact Email: noreply@ixlcore.com
IXLCore, a product of IXL Consultants (Pty) Ltd, is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal and business data when you use our platform or website.
We comply with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) applicable to users in the European Union.
We may collect the following types of information when you interact with IXLCore:
Personal Identification Data: Name, email address, phone number, job title
Business Information: Company name, business type, registration number, financial records
Account Credentials: Login email, encrypted passwords
Payment Details: Transactional data (via third-party processors; we do not store card details)
Usage Data: IP address, browser type, operating system, referral URLs, pages visited
Cookies & Tracking Data (see Section 7)
We process your data for the following purposes:
To register and manage your account
To deliver and improve platform features
To process payments and provide invoices
To communicate updates, offers, or support
To comply with legal and regulatory obligations
To ensure system security and prevent abuse
We only collect data that is necessary, and we never sell your data to third parties.
Under POPIA and GDPR, our lawful bases for processing include:
Consent – When you opt into communication or tracking
Contractual Necessity – For delivering services and support
Legal Obligation – For tax, regulatory, or financial reporting
Legitimate Interests – To improve product performance and prevent fraud
You may withdraw your consent at any time.
We take reasonable precautions to protect your data:
SSL encryption of all traffic
Encrypted password storage
Secure data centers with restricted access
Regular backups and system monitoring
We store data only as long as necessary for the stated purposes or as required by law.
As a data subject, you have the right to:
Access your personal information
Correct or update your data
Object to or restrict processing
Request deletion of your data (subject to legal limits)
Lodge a complaint with a data protection authority (e.g., Information Regulator of South Africa or relevant EU authority)
You may contact us at noreply@ixlcore.com for any of these requests.
We may integrate with third-party services such as:
Payment gateways (e.g., PayPal, Stripe, Pesapal)
Email delivery platforms
Analytics tools
These services process data on our behalf under strict data protection agreements.
We use cookies to enhance your experience:
Essential Cookies: Required for login and navigation
Performance Cookies: Help us understand platform usage
Marketing Cookies: Used only with your consent
You can adjust your cookie preferences in your browser settings or decline tracking when prompted.
IXLCore is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a new “Last Updated” date.
If you have any questions or concerns about this Privacy Policy or your personal data, please contact: